Each Credit claim timing can vary depending on what may have gone wrong.
We will try our best to process as many Credit claims within 90 days of the submission date to MyAmexShop however, please note that in some circumstances, these may have delays that are outside of our control.
Tip: Submitting as much information about your purchase in the claim form will help us resolve your claim as soon as possible. It is good to include information such as additional offers or discount codes applied, or if you used the store's app, etc.