You can submit a Credit claim no earlier than 7 days or any later than 45 days from the date of purchase. This allows time for us to report any delayed purchases.
Please visit the Click History section in My Account to submit any claims.
Clicks older than 7 days and younger than 45 days that have not automatically recorded a purchase will open for claim submissions.
Note: We are unable to accept any claims raised 45 days after the date of purchase.